Internet Basics for Small Businesses

This article is intended for small to medium sized businesses and non-profit organizations with limited or no experience with technology and the internet. If you have someone you consider to be your “tech person”, consider reviewing this document with them to get their opinions on each point. If they aren’t very familiar with each point, you may want to have a second “tech person” person involved in decision making to make sure your decisions are well planned and understood. The points below are laid out in order of …

Stop accidentally killing ALL Chrome browsers

As a keyboard nut, and an avid Google Chrome user, *THE* most frustrating and annoying thig Google has ever done is – the “Close all Chrome Browsers” keyboard shortcut – CTRL+SHIFT+Q – which you might think this could be useful – but it is NOT! Over the years, I’ve accidentally killed every open tab and browser HUNDREDS of times. As it turns out, Google DID create a fantastic keyboard shortcut that would restore your recently closed tabs (one-by-one, or ALL of them if you accidentally hit the CTRL+SHIFT+Q …

USE A PASSWORD VAULT!

Over the years, I’ve done a lot of technical consulting for individuals and lots of small businesses. The one thing that is almost universal with all of those people is – they don’t use a password vault. But they REALLY need to use one. Why? Because, if someone gets access to their computer, or steals their computer, or hacks it, those people can either lose all of their passwords, or worse, someone can login to many website and do malicious things. (Ya know, log into your bank, transfer …

Facebook’s wikipedia spam

Facebook is clearly a web super-power, so why do they insist on spamming Facebook with duplicate business pages that business owners can’t claim? The spam I’m talking about are the countless wikipedia pages that were imported a few years ago. wikipedia is notorious for untrustworthy content and endless edit-wars between subject matter experts and wikipedia trolls. NPR even did a story on the edit-wars. So why does Facebook force the content on users? What’s worse than being forced to view garbage content is that these pages can’t be …

Voting on ads…

For several years I’ve felt like there’s something missing from ads – specifically video ads. More specifically, web-based video ads. Voting. We all remember those especially good ads. The kid reading the ingredients on a container of Breyers ice cream; Verizon’s “Can you hear me now?” campaign; Connect Four’s “Pretty sneaky sis!”. Of course, those ads were all pre-internet, so the way they rated commercials was by sales and by advertising teams crunching sales numbers. But so many ads are just awful and there’s no way to let …

Finally dumping GoDaddy… for Google

GoDaddy has long been a staple in the domain and website hosting market for many years. Over the past many years though, they’ve gotten increasingly worse in customer service and price. There are many alternatives that people are happy with, and I’ve tried many. Several years ago I moved most of my web hosting, and the hosting of most of my clients and friends, off of GoDaddy’s terrible hosting services, but I’ve left domains there. (And so have many others.) Last month I had my final bad experience …