Amazon Prime Failed “Guarantee”

I’d say that “most” people like Amazon. I certainly do. But that that “like” doesn’t extend forever. As usual, bad customer service is the point of this post. I’ve had Amazon Prime since 2009. And I order way too much stuff from Amazon. It’s become something that most Amazon Prime buyers tend to do… over-shop. One of the reasons people tend to over-shop, is the “free” delivery on many items. And with the advent of “FREE Same-Day Delivery” people are coming to rely on Amazon more and more. …

Are there any free exhibits outside Disneyland or Disney World that are worth checking out?

Walt Disney had a barn in the backyard of his Holmby Hills (Los Angeles) home, which was the workshop for his 1/8th scale backyard railroad called the “Carolwood Pacific Railroad.” In the mid-1990s, that house was sold, and the barn (and the house) was to be demolished for new construction. Instead, Michael Broggie (son of Roger Broggie, Walt’s right-hand-man in Disney Imagineering at the time,) organized the effort to save and preserve the Barn as a piece of Walt Disney history. The Barn, often called “Walt’s Barn” was disassembled and …

DON’T ANSWER THE PHONE IF YOU’RE BUSY!

Since mobile phones became a body-part (meaning, just about every adult in the modern world has one,) expectations and etiquette of person-to-person communications have changed drastically. Now that “everyone” has a phone in the palm of their hand for HOURS every day, some people have turned into Pavlov’s dogs – they feel that they MUST answer a ringing phone, regardless of their current situation. STOP IT! The overwhelming majority of phone calls are not life-or-death. They aren’t ‘the radio station is calling to give you a million dollars.’ …

Quora: “Does any one at Disney still think in terms of ‘What would Walt Disney do?'”

The “anyone” part of the question is a bit ambiguous, as there are those who actually work in the Parks, and those who ‘build’ the Parks. Also, the word “do” can mean something different depending on who you ask. Having worked at Disneyland in Attractions (Autopia, and lots of guest control,) as well as in Guest Relations, and finally as a locomotive engineer, I had the opportunity to help and talk to guests face-to-face on a daily basis, in different capacities. I also learned a lot about other …

Quora: “What are the most important things to know when visiting Disneyland?”

Relax. Have fun. I know it’s outrageously expensive to go to Disneyland, but I’ve personally seen it many times – people want to ‘get their money’s worth’ – but it ends up stressing people out. Just take your time. Don’t worry about long lines or crowds. Once you walk under the railroad bridge after you get through the Main Entrance, just absorb. Notice the detail in everything. You can plan out what attractions you want to see, then go see them. And if you don’t get to see/do …