Spectrum Cable Hopes to Gouge Customers

As a long-time customer, who’s in the middle of packing for a move, I called Spectrum to schedule a service stop (like I did with electricity, gas, phone, etc.) but Spectrum has decided that they now will NOT schedule service cancellations. You must call Spectrum Cable back on the day you want to cancel. If it was easy to get through the gauntlet of agents, maybe it wouldn’t be so bad – but they don’t WANT to make it easy. I attribute this to the idea that Spectrum …

Beware of Grundy Insurance

BEWARE of Grundy Insurance! Thankfully, I got a letter from California DMV telling me that I have NO car insurance on the DeLorean! That caused me to look up the policy, and sure enough, Grundy had cancelled my policy in JANUARY! Of course they say they sent me a letter in the mail… but I did not get it. However, I *DID* get a letter from DMV. Considering I’ve had a policy with them for three years, I would have thought an automated phone call, or automated email …

Amazon Prime Failed “Guarantee”

I’d say that “most” people like Amazon. I certainly do. But that that “like” doesn’t extend forever. As usual, bad customer service is the point of this post. I’ve had Amazon Prime since 2009. And I order way too much stuff from Amazon. It’s become something that most Amazon Prime buyers tend to do… over-shop. One of the reasons people tend to over-shop, is the “free” delivery on many items. And with the advent of “FREE Same-Day Delivery” people are coming to rely on Amazon more and more. …

Do NOT buy a Matterport camera!

As a geek, I love technology. I also love photography (especially digital photography.) Last year, I made a “buyer beware” purchase far too quickly, and purchased a $4,000 Matterport camera, along with the $1,500 “hosting” package (which is REQUIRED to use the camera!) from Matterport.com. *HUUUGE MISTAKE*!! The potential is great, but the cost and customer service is AWFUL! In fact, I can’t recall ever making such a big mistake in a purchase before. Yes, it is completely MY fault for ASSuming that the camera and service would …