Spectrum Cable Hopes to Gouge Customers

As a long-time customer, who’s in the middle of packing for a move, I called Spectrum to schedule a service stop (like I did with electricity, gas, phone, etc.) but Spectrum has decided that they now will NOT schedule service cancellations. You must call Spectrum Cable back on the day you want to cancel. If it was easy to get through the gauntlet of agents, maybe it wouldn’t be so bad – but they don’t WANT to make it easy. I attribute this to the idea that Spectrum …

Social marketing and the small business…

It’s been a good five years since “social marketing” really took off in a big way. Big, no HUGE corporations use it in one way or another. It likely doesn’t help their bottom line, but Coca-Cola, Microsoft, NASA, General Electric and even Yahoo and Google use Facebook. So WHY don’t small businesses who actually NEED the help? The simple answer is: knowledge. Most (not all) small business owners are intelligent go-getters who want to succeed in their chosen area of commerce. Those in the retail sector should be …

Mobile data throughput – agency or application?

I’m no fan of “big government”, but I do like the idea of a government agency monitoring, reporting and holding accountable any company that sell products or services based on measurements – or an application that can do the same thing. In California there’s an agency called the “Office of Weights and Measures”. They make sure that 1 gallon of gas at the pump is actually 1 gallon – and that is actually costs what the posted price says it does; They also make sure that a grocery …