Test Driving… Mattresses

I’ve had the same mattress for more than 10 years now. I literally bought it (new) from a Big Lots store. It’s a Serta Perfect Sleeper Courtland mattress. I’ve been a fat guy for the past 10 years as well, so I’ve definitely put the mattress through its paces. I’ve also had somewhat bad neck pain for several years, usually when I wake up. I’ve tried several different pillows… different brands, different styles, different thicknesses. Nothing has seemed to help. It occurred to me recently than I’ve stayed …

Quora: “What was your most difficult moment as a Disney cast member?”

Before I moved to (and learned a lot from) Disneyland Guest Relations, my most difficult moment came from my own lack of experience dealing with angry/bad guests. I started my Disneyland career as a ride operator on Autopia, around the age of 29 (so I wasn’t a ‘kid.’) One of the positions there is “grouper,” where you assign positions for guests, based on how many cars they need for their group. The position is somewhat fast-paced, as the cars are loading and unloading constantly, and not all guests …

Wahoo’s Las Vegas… a disappointment

So sad :( Wahoo’s is in my top 15 favorites food joints. And coming from Southern California, I’ve been to MANY of their locations. This was my first time at Wahoo’s in Las Vegas. When I walked in, the place was *EMPTY*. On a Sunday night. I ordered a #1 – one fish taco, black beans, white rice (same thing I ALWAYS order.) I got my digital receipt at 8:00p on the dot… It took 14 minutes to get ONE fish taco, black bean, white rice. (8:14p is …

Beware of Grundy Insurance

BEWARE of Grundy Insurance! Thankfully, I got a letter from California DMV telling me that I have NO car insurance on the DeLorean! That caused me to look up the policy, and sure enough, Grundy had cancelled my policy in JANUARY! Of course they say they sent me a letter in the mail… but I did not get it. However, I *DID* get a letter from DMV. Considering I’ve had a policy with them for three years, I would have thought an automated phone call, or automated email …

Makin’ Copies…

“In this day and age,” how is it that something as simple as the price for color copies is NOT easy to find online?! At least near Orange, CA, businesses have chosen not to share something that simple and time-saving on their websites. Aside from being simply annoying, it’s also an expense and interruption to the business that makes the customer call them, then interrupts an employee from helping a customer who is standing in front of them, to answer the phone and give a relatively simple answer. …

Amazon Prime Failed “Guarantee”

I’d say that “most” people like Amazon. I certainly do. But that that “like” doesn’t extend forever. As usual, bad customer service is the point of this post. I’ve had Amazon Prime since 2009. And I order way too much stuff from Amazon. It’s become something that most Amazon Prime buyers tend to do… over-shop. One of the reasons people tend to over-shop, is the “free” delivery on many items. And with the advent of “FREE Same-Day Delivery” people are coming to rely on Amazon more and more. …